Category Archives: Social Innovation and Entrepreneurship

Mirakle Couriers, is a courier company that employs individuals who are hearing-impaired

Founded in January 2009 by Dhruv Lakra, Mirakle Couriers, is a courier company that employs individuals who are hearing-impaired. According to information on their website around 10 million Indians suffer from some form of hearing loss, out of which 66 per cent or over 6 million are unemployed. They employ close to 70 deaf employees and deliver over 65,000 shipments per month. Their efforts have helped them and win several awards including the 2009 Hellen Keller award and the 2010 National Award for the Empowerment of People With Disabilities. Even their back-office is run by the hearing impaired with 20 women making sure the back end is running smoothly. Mirakle Couriers roster of clients include Mahindra & Mahindra, The Aditya Birla Group, Victory Art Foundation, JSW Group, Indian Hotels Company, Godrej & Boyce and Essel Propack.